Holly Brown
Always top notch Service. THANKYOU to Daniel and the team in Service and repairs! I wouldn’t go anywhere else.
Aaron Ralls
Absolutely amazing experienceI dealt with Jason Yurgelevic, Mike Marquez & Mike Z. Totally smooth transaction and great people to deal with my wife is stoked on her brand new Mercedes.
Aaron Ralls
Absolutely amazing experienceI dealt with Jason Yurgelevic, Mike Marquez & Mike Z. Totally smooth transaction and great people to deal with my wife is stoked on her brand new Mercedes.
Brielle Washington
I drove all the way from Sacramento because I didn't like the service I received at other dealers. It was worth the drive.. customer service here is amazing! Matt was my service provider and he was polite and attentive. I was given a loaner car so I didn't have to worry about transportation while my car was getting serviced. I went in for a Check engine light and smog check. I was worried that I would come out of pocket thousands of dollars. Matt was able to see the issue with my car was covered under extended warranty. Huge relief! I was able to get my car serviced and smogged for under $100.I feel in love with my loaner car 2023 GLC. Thinking of upgrading :)In addition, the lobby was clean and welcoming with complimentary donuts, coffee, sodas and water which is a nice touch. Also, I am a mother to a newborn baby and while picking up my car I needed to change him. I walked into the bathroom and noticed there wasn't a changing table. So, I asked an employee if there was another bathroom with a changing table. He said unfortunately there wasn't but there should be one. He then let me use a private office to change my baby. Very courteous staff. Recommend bringing your vehicle here 100%!
johnny tsai
Have my A1 service scheduled and done satisfied by MB EL DORADO with the excellent Service ConsultantMatt Coats again!Staffs there are always friendly, technicians are dependable. I’m very happy for their works .
Carol Anderson
Service is on time and complete. First time no loaner was available.Daniel Clarke, my service advisor, takes very good care of both my Mercedes.
Allison Davis-Brown
I found my dream car online and initially called and spoke with Jason to confirm the car was still available. I arrived at the dealership and asked for Jason. There was a bit of a wait but for each team member that passed, they asked if I had been helped, offered water and such.Jason introduced himself and a gentleman named TJ. TJ and I test drove the car and he was thorough and knowledgeable on the features of the car and very personable.There were no pressure sales or back and fourth. I expressed early on my desired payment and Edwin helped meet that goal.All in all I felt like they cared and wanted me to be happy. Yes, this was a transaction and at the end of the day selling the car was the desired end goal, but it didn't feel that way.What a seamless experience!Thank you, MB of El Dorado, TJ, Edwin, et all.I rated four stars because nothing is perfect. Inside joke. In a perfect world I would rate five stars.
María Sanden
Excellent service manager Daniel Clarkand the technicians who took good care ofRepairing my carDaniel Clark is an Asset to your dealershipThanksMaria
stefanie golling
Great experience. Fastest and least hassle car buying experience I’ve had. Beautiful location as well.
Allie Callie
Always amazing service! This is the furthest location from me and the only one I am willing to drive out to and get my service at.